New-client consultations · 45 minutes · Melbourne & Sydney

Private facial consultation

Your features. Your goals. A considered plan.

Meet privately with one of our qualified healthcare professionals to discuss lower-face balance, your suitability, available options, risks, downtime, aftercare and realistic expectations—before any treatment decision is made.

Choose your clinic
Book Melbourne consultation

New-client consultation: 45 minutes. A $50 booking deposit secures your appointment. It is redeemable toward treatment, or refundable if you do not proceed after attending.

One of our practitioners speaking with a client during a consultation
Our philosophy

Work with your natural features, not against them.

45-minute new-client appointment
Qualified healthcare professionals
Private Melbourne & Sydney clinics
Consultation before any treatment decision
Our clinic interior and ReGlow Skin wordmark
Why ReGlow

Natural features first.

We are a boutique Melbourne and Sydney clinic with a modern, clinical and private setting. Our approach starts with understanding you—then discussing small, targeted and subtle changes only when suitable.

“People notice something’s different, just not what.”

Inside our clinics

Real conversations. Real perspectives.

Your consultation

What the conversation covers.

This is where questions become a clear, individual plan. You will be able to understand both the possibilities and the limits before deciding what—if anything—comes next.

01

Your goals & proportions

Discuss what you notice, what you want to understand and how your lower face relates to your overall facial proportions.

02

History & suitability

Your practitioner reviews relevant medical information and assesses whether any available option could be appropriate for you.

03

Options & alternatives

Ask about available approaches, realistic expectations and alternatives—including choosing not to proceed.

04

Risks & aftercare

Understand potential risks, side effects, downtime, aftercare and the individual nature of any outcome.

Start with your goals

A consultation built around your face.

No two profiles are identical. We use your consultation to discuss suitability, risks and realistic expectations with a qualified practitioner.

Lower-face balance

Talk through the appearance of a wider or squarer jawline, muscle prominence and how the lower face sits within your overall proportions.

A discussion—not a diagnosis

Chin shape & definition

Discuss chin shape, projection, definition and facial balance, with space to ask what is realistic for your individual anatomy.

Suitability is assessed in person
A clear path

Clarity before commitment.

The fastest path should still be the right path. We set aside 45 minutes to understand your goals and answer your questions.

Step 01

Choose your clinic

Select Melbourne or Sydney, then continue to our secure Timely booking page and choose “Consultation (New client)”.

Step 02

Meet privately

Bring your questions. Your practitioner will discuss your goals, medical history, suitability, risks, alternatives and expectations.

Step 03

Decide with clarity

Any next step depends on clinical suitability and informed consent. You can leave the consultation without proceeding.

Meet our team

Real clinicians. Clear conversations.

We publish our registered nursing team and registration numbers, so you can see who stands behind your care.

Lai Ying Noreen Lok

Lai Ying (Noreen) Lok

Clinic Manager (Sydney), Registered Nurse

NMW0002111411
Ming Wai Tracy Ng

Ming Wai (Tracy) Ng

Registered Nurse

NMW0002273119
Hoi Tik Heidi Yeung

Hoi Tik (Heidi) Yeung

Registered Nurse

NMW0002058380

Team and practitioner availability varies by clinic and appointment.

Two CBD clinics

Choose the location that works for you.

Both our clinics offer new-client consultation bookings Monday to Saturday. Continue to our secure booking calendar to see current practitioner and time availability.

Before you book

Useful answers, upfront.

What should I select on the booking page?

Open “Free Consultation – Book Here”, then choose “Consultation (New client)”. We set aside 45 minutes for this appointment.

Is the consultation free?

We do not charge a consultation fee. Our current terms require a $50 deposit to secure your consultation. The deposit is redeemable toward treatment, or refundable if you attend and do not proceed with treatment.

What happens during the consultation?

Your practitioner will discuss your aesthetic goals, answer questions and advise on available options. Suitability, risks, side effects, downtime, aftercare, alternatives and realistic expectations should be covered before any treatment decision.

Do I need to proceed with treatment?

No treatment should proceed unless it is clinically suitable and you have provided informed consent. Our terms state that the deposit is refundable if you attend your consultation and do not undertake treatment.

What is the cancellation policy?

Our current terms say the booking deposit will be forfeited for a no-show, cancellation or reschedule within 48 hours, or arrival more than 15 minutes late. Review our terms before booking.

Can I speak with you first?

Yes. Call or text us in Melbourne on 0498 680 349, in Sydney on 0468 048 868, or email us at hello@reglowskin.com.

Your next step

Start with a conversation.

Choose your clinic and book a private 45-minute new-client consultation on our secure calendar.

New-client consultationMelbourne · 45 minutes
Book Melbourne